Refund and Returns Policy

At NimCart.com, we want you to love your shopping experience. If you’re not fully satisfied with your purchase, we’re here to help with our straightforward return and refund process.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Items must be returned within 07 days of delivery.
  • Items must be unused, unwashed, and in their original condition with tags attached.
  • Items such as undergarments, swimwear, or clearance items are non-returnable due to hygiene reasons or final sale policies.

2. How to Initiate a Return

To start a return:

  1. Contact us at info@nimcart.com with your order number and reason for return.
  2. We’ll provide you with a return shipping label and instructions.
  3. Package the item securely and send it back using the provided label.

3. Refund Process

Once we receive your returned item, we’ll inspect it and process your refund. Refunds will be issued to the original payment method within 7-14 business days.

Please Note:

  • Original shipping fees are non-refundable.
  • Refunds may take additional time to reflect, depending on your bank or payment provider.

4. Exchanges

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, we recommend initiating a return and placing a new order. This ensures faster service and availability of the desired item.

5. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. We’ll provide a replacement or full refund at no additional cost.

6. Non-Returnable Items

Certain items cannot be returned, including:

  • Undergarments and swimwear (for hygiene reasons)
  • Items marked as “final sale” or “non-returnable” at the time of purchase

7. Return Shipping Costs

  • For defective or incorrect items, return shipping is free.
  • For other returns, the cost of return shipping will be deducted from your refund unless otherwise specified.

8. Contact Us

For any questions or concerns about our Refund and Returns Policy, please contact us:

Email: info@nimcart.com

By shopping at NimCart.com, you agree to this Refund and Returns Policy.